Is Telehealth a Good Fit? A Thoughtful Look from Oak Creek Relational Counseling Center

At Oak Creek Relational Counseling Center in Pleasant Hill, we honor your story, identity, and needs. We’re committed to offering accessible, culturally humble, and relational care—whether in person or through telehealth. The California Board of Behavioral Sciences (BBS) recently updated its Telehealth FAQ (June 23, 2025), offering clear answers about how teletherapy works in our state.

What “Telehealth” Means in California

Telehealth refers to mental health services delivered through a secure video platform. In California, therapists must hold an active state license, follow all confidentiality and ethical standards, and obtain informed consent at the start of telehealth services. Since July 1, 2023, California therapists are also required to complete at least three hours of telehealth-specific training.

Why Telehealth Offers Real Benefits
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• Relational Access & Flexibility: You can meet with your therapist without commuting or arranging child care—making therapy more consistent and easier to fit into your life.
• Inclusive & Safe: Telehealth can offer a more accessible and comfortable space for those navigating systemic barriers, personal safety concerns, or logistical challenges. It allows each person to engage in therapy from a setting that feels familiar and supportive—on their own terms.
• Effective & Supportive: Research shows that telehealth can be just as effective as in-person care for many mental health concerns. The healing connection between therapist and client remains central—no matter the format.

When Telehealth Might Not Be Ideal

In-person sessions may be more helpful in situations involving emergencies, poor internet access, or a strong preference for face-to-face connection. We’ll work with you to determine the best fit.

At Oak Creek, we understand that each client’s needs are different—and we’re here to support you in the format that feels most comfortable and effective. Whether you’re new to therapy or exploring telehealth as a returning client, we invite you to reach out with questions or schedule a consultation to see if virtual sessions are the right fit for you.

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If you are experiencing an emergency or are in crisis: please call 988, 911 or call Crisis Support Support Services at 1-800-309-2131.

To speak to one of our therapists about our counseling services and to schedule an appointment, please choose one of the following options. A therapist will contact you within two business days.
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• Call our Intake Line at 1-408-320-5740​
• Contact a therapist directly. Contact information for each therapist is provided on his/her profile page.
• Email us at i[email protected]

Business inquiries: call 408-320-5740 or email i[email protected].
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Associate and traineeship inquiries, please visit the Clinical Internship page.