At Oak Creek, we like to make things as easy and accessible as possible. This page details the various payment methods as well as our cancelation policy.
Payment Methods
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Checks
Make payable to Oak Creek Relational Counseling Center and mail to: 2100 Monument Blvd., Bldg. 7, Pleasant Hill, CA 94523 Cash Give directly to your therapist. VISA / Mastercard / American Express Give card directly to your therapist. |
Please include the name of your therapist along with your payment. It is best to put their name in the description of the payment or with a note on your check or cash payment. If you are a Telehealth client, it is required for you to take a screenshot of your payment and send it to your therapist so they may keep track of the payments.
Cancellation Policy
Oak Creek offers a 24-hour cancellation policy. If you do not cancel your appointment within that time, you will be required to pay the full price of your session. Your therapist is at their own discretion of whether they require more than 24 hours.
Donations
With your donations, Oak Creek can continue to provide therapy services for our clients at a reduced rate or pro-bono. Your donations provide low & no-income individuals, couples, families and children to access the counseling services they need but might not otherwise receive. If you do decide to donate to Oak Creek, please indicate that it is a donation by including a note in description or enclosed with the check or cash payment.
Oak Creek Relational Counseling Center is a 501(c)(3) organization. Donors can deduct contributions they make under IRC Section 170. We can also receive tax deductible bequests, devises, transfers or gifts under Section 2055, 2106, or 2522.
Oak Creek Relational Counseling Center is a 501(c)(3) organization. Donors can deduct contributions they make under IRC Section 170. We can also receive tax deductible bequests, devises, transfers or gifts under Section 2055, 2106, or 2522.
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.