At Oak Creek, we are dedicated to making therapy accessible by offering below market session rates as well as Telehealth therapy. This page will go over some facts about Telehealth and serve as an orientation on how to access your Telehealth sessions at Oak Creek if you and your therapist have agreed upon meeting online.
Is Telehealth Right for You?
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​Telehealth has grown exponentially over the last 5 years, and with that growth has come some generalizations on the topic. The Oak Creek Team references The California Board of Behavioral Sciences (BBS)  Telehealth FAQ (June 23, 2025).

What “Telehealth” Means in California

Telehealth refers to mental health services delivered through a secure video platform. In California, therapists must hold an active state license, follow all confidentiality and ethical standards, and obtain informed consent at the start of Telehealth services. Since July 1, 2023, California therapists are also required to complete at least three hours of telehealth-specific training.
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Why Telehealth Offers Real Benefits
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  • Relational Access & Flexibility: You can meet with your therapist without commuting or arranging child care—making therapy more consistent and easier to fit into your life.
  • Inclusive & Safe: Telehealth can offer a more accessible and comfortable space for those navigating systemic barriers, personal safety concerns, or logistical challenges. It allows each person to engage in therapy from a setting that feels familiar and supportive—on their own terms.
  • Effective & Supportive: Research shows that telehealth can be just as effective as in-person care for many mental health concerns. The healing connection between therapist and client remains central—no matter the format.

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When Telehealth Might Not Be Ideal

In-person sessions may be more helpful in situations involving emergencies, poor internet access, or a strong preference for face-to-face connection. We’ll work with you to determine the best fit.
How to Access Your Session

Once you have completed and returned all necessary forms, your therapist will create a session invitation that you can add to your personal digital calendar. You do not need to be logged in to a specific platform or have a dedicated account to join your session.

You can access your appointment in three different ways:
  • Initial Email: Use the meeting link found in the original appointment confirmation email sent when your therapist first schedules the session.
  • Digital Calendar: Click the event in your personal calendar to open the appointment details and select the video conference link.
  • Reminder Email: You will receive a reminder before your scheduled start time containing a direct link to the video session.

Payment Process

After your session, please submit payment via one of our approved methods. We require a screenshot of your transaction sent directly to your therapist to ensure accurate tracking and confirmation.

Payment Methods:

MethodDetailsZelle (Preferred) 925-383-9421

Venmo@OakCreekCounseling

​Cash App@OakCreekCounseling